Marketing Pulse Metrics

Ad Platform Metrics

  • Clicks

    Total number of clicks on your ad.


    In-platform metric name:

    • Google: Clicks
    • Meta Ads: Link Clicks
    • LinkedIn Ads: Clicks


  • Impressions

    Number of times your ad is shown.


    In-platform metric name:

    Google: Impressions

    Meta Ads: Impressions

    LinkedIn Ads: Impressions



  • CTR (click-through-rate)

    Clicks divided by impressions. Indicates how compelling your ads are

  • Spend

    Total spend over the selected time period.


    In-platform metric name:

    Google: Cost

    Meta Ads: Amount Spent

    LinkedIn Ads: Spend



  • CPC (cost-per-click)

    Average amount you paid for each click.

  • CPM (cost-per-1,000-impressions)

    Cost to deliver 1,000 impressions.

  • Conversion

    Number of times users completed a desired action (like a form submission or purchase).


    In-platform metric name:

    Google: Conversions

    Meta Ads: Results

    LinkedIn Ads: Conversions



  • CPA (cost-per-acquisition)

    Average amount you spent on each conversion (total spend divided by conversions)



  • Conversion Rate

    Shows how often, on average, a click results in a conversion. Calcualted by dividing conversions by clicks.





  • Conversion Value

    Conversion value (Conv. value)  is the sum of conversion values for your conversions. This metric is useful only if you have it configured in each each ad platform.


    In-platform metric name:

    Google: All Conv. Value

    Meta Ads: Results Value

    LinkedIn Ads: Conversion Value

  • ROAS (return-on-ad-spend)

    Revenue generated from ad spend (Conv. Value / Spend)

  • Reach

    Number of unique users who saw your ad at least once.



    In-platform metric name:

    Google: Unique users (only available for video campaigns)

    Meta Ads: Reach

    LinkedIn Ads: Reach

  • Frequency

    Average number of times each person saw your ad.


    In-platform metric name:

    Google: Avg. Impr. Freq. / User (only available in video campaigns)

    Meta Ads: Frequency

    LinkedIn Ads: Frequency

  • Views

    The number of times your videos have been watched


    In-platform metric name:

    Google: Views

    Meta Ads: ThruPlays

    LinkedIn Ads: Video Views

  • View Rate

    Views divided by impressions

  • CPV (cost-per-view)

    Cost ÷ Video Views. For Meta it is cost-per-Thruplay



Organic Social

  • Post Impressions

    The total number of times a specific post has been viewed. This may include multiple views by the same user, depending on the platform. Often called impressions.


    In-platform metric name:

    • Facebook: page_post_impressions and post_impressions 
    • Instagram: views
    • LinkedIn: Total Impressions


  • Post Video Views

    The total number of times a video post or reel has been watched.


    In-platform metric name:

    Facebook: post_video_views

    Instagram: views (video only)

    LinkedIn: 3+ second video view



  • Engagement

    The number of clicks, reactions, saves, comments, shares and replies on your content



    In-platform metric name:

    Facebook: likes + comments + reactions + shares

    Instagram: total interaction metrics (likes + saves + comments + shares

    LinkedIn: organic clicks, likes, comments, and shares 

  • Reach

    The number of unique users who saw your post in their feed or timeline. Unlike views, reach only counts each user once, even if they see the post multiple times.


    In-platform metric name:

    Facebook: page_posts_impressions_organic_unique, post_impressions_organic_unique 

    Instagram: Reach

    LinkedIn: Reach



  • Likes

    The number of times users have clicked the "like" button on a post. A basic form of positive engagement or approval.


    In-platform metric name:

    Google: Total likes

    Meta Ads: Total likes

    LinkedIn Ads: Total likes

  • Followers

    The total number of users who have chosen to subscribe to your profile or page to see your content regularly. A key audience size indicator.


    In-platform metric name:

    Facebook: Follows

    Instagram: N/A (Instagram discontinued this metric in their API)

    LinkedIn: Followers

  • Comments

    The number of comments and replies on your content


    In-platform metric name:

    Google: Post comments

    Meta Ads: Post comments

    LinkedIn Ads: Post comments

  • Shares

    The number of shares on your content


    In-platform metric name:

    Google: Post shares

    Meta Ads: Post shares

    LinkedIn Ads: Post shares

  • Page Engagement Rate

    A percentage showing how engaged your audience is with your content, calculated as Engagements ÷  Impressions × 100%

Google Analytics

  • Sessions

    A website visit that represents a period of time during which a user interacts with your website 

  • Engaged Sessions

    The number of sessions that lasted longer than 10 seconds, or had a conversion event, or had 2 or more screen or page views.

  • Engagement Rate

    The percentage of engaged sessions (engaged sessions/sessions)

  • Average engagement time per session

    User engagement duration per session.

  • Event count

    Events measure user interactions on your website and app

  • Key events

    Key events are the events that are important to your business, such as a purchase or a newsletter signup

  • Events per session

    The average number of events per session.

  • Session key event rate

    The percentage of sessions in which any key event was triggered

  • New users

    The number of users who interacted with your site or launched your app for the first time

  • Returning users

    Users who have initiated at least one previous session.

  • Total users

    The total number of unique users who have logged an event.

  • Total revenue

    The sum of revenue from purchases, subscriptions, and advertising (must have data layer setup to include ecommerce information)

MailChimp

  • Total Sends

    Total number of emails sent (attempted deliveries) for the selected campaigns/time range.

  • Clicks

    Unique subscriber link clicks within sent emails (Mailchimp). Excludes multiple clicks by the same recipient on the same link.

  • Opens

    Number of unique recipients who opened the email at least once.

  • Open Rate

    Unique opens divided by delivered emails (sends minus hard & soft bounces). Indicates subject line & audience resonance.

  • Order Rate

    The percentage of successfully delivered emails that resulted in an order.


  • Bounces

    Total number of bounced email addresses (hard + soft).

  • Click Rate

    Unique subscriber clicks divided by delivered emails. Measures how well email content drives engagement.

  • Bounce Rate

    (Hard + soft bounces) divided by total sends. High bounce rate can hurt deliverability.

  • Unsubscribe Rate

    Unsubscribes divided by delivered emails. Track list fatigue and content relevance.